Refund policy
RETURN AND REFUND POLICY
Returns
We offer a 30-day return policy from the date you receive your item. To be eligible for a return, your item must be unworn or unused, in its original condition with all tags attached, and in its original packaging. You'll need your receipt or proof of purchase.
How to Start a Return
Contact us at support@kickinthekitch.com to request a return authorization. Once approved, we'll send you a prepaid return shipping label and instructions for sending your package to:
Kick In The Kitch
18933 N Roosevelt Ave
Maricopa, AZ 85139
Important: Items sent back without prior authorization will not be accepted.
Damaged or Defective Items
Please inspect your order immediately upon delivery. If your item is defective, damaged, or incorrect, contact us right away at support@kickinthekitch.com so we can resolve the issue promptly.
Non-Returnable Items
The following items cannot be returned:
- Perishable goods (food, flowers, plants)
- Custom or personalized items
- Personal care and beauty products
- Hazardous materials, flammable liquids, or gases
- Sale or clearance items
- Gift cards
If you have questions about whether your specific item is returnable, please contact us at support@kickinthekitch.com.
Exchanges
We don't offer direct exchanges at this time. To exchange an item, please return it following the process above, and once your return is approved, place a new order for the item you'd like.
Refunds
Once we receive and inspect your return, we'll notify you whether your refund has been approved. Approved refunds will be processed to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to post the refund to your account.
If more than 15 business days have passed since your return was approved and you haven't received your refund, please contact us at support@kickinthekitch.com.
